Can I order a commission print featuring something other than a matchbook? (i.e., a business card, menu, golf ball, pen, etc.)

No - all CRC commission prints feature matchbooks exclusively.

Can I order a commission print featuring a group of matchbooks together in one print?

No - all CRC commission prints feature a single matchbook only - no groups of matchbooks.

Can I send in a logo and have CRC put the logo on a blank matchbook for a print?

No - that is not permitted - all CRC commissions are touched up photographs of real matchbooks.

Can I get my matchbook back after the commission?

Yes - by default, the matchbook travels with the framed print(s). For ‘shipping orders’ the matchbook is packed with the framed print(s) and sent FedEx to the address specified at checkout. For pickup orders, the matchbook and framed print(s) can be collected together at NuFrame Gallery. If you wish to ship the framed print(s) to one address, but need the matchbook returned to a different address, please contact us via email here.

Can I place an order for multiple commissions at once?

Yes, but note that only 1 ‘Shipping Address’ is permitted at checkout. If you want prints shipped to different places, you’ll need to place separate orders.

Can I order custom sizes or larger scale prints?

No - CRC commission prints are only offered in one ‘general’ size - either 10” x 12” or 8” x 12” depending on the style of matchbook - see size guide.

Can I buy a gift card?

Yes - gift cards in varying amounts can be purchased here.

Can I order commission prints without a frame?

No - CRC commission prints are not sold unframed. If you want to change the custom frame, you may contact NuFrame Gallery directly.

What is the lead time for a commission print?

After placing an order, customers must deliver the physical matchbook to CRC (via mail or NYC drop off). Once the matchbook is in CRC’s possession, it’s estimated that the commission prints will be finished within 3-4 weeks.

Can you create commission prints in faster than 3-4 weeks?

Yes - CRC offers a rush service for $75. For rush lead times, please contact us here.

If I want additional copies of a commission print in the future, does CRC save the artwork?

Yes, CRC saves the artwork and you can ‘re-order- additional copies of the print here.

What if the box of matches I have is empty? Can I send that in for the commission?

Yes - CRC has extra matchsticks in a variety of colors and can fill your box with those for the photograph.

Can I send in a flat matchbook ‘cover’ that doesn’t have any matches inside for the commission?

Yes - CRC will take the matchbook cover and ‘re-assemble’ it for the photograph.

What happens if I send in a matchbook for a commission order and CRC wants to sell the print to his general audience?

Your commission print is exclusively for you. If CRC wishes to offer the print to his general audience, he will not do so without contacting you first.